At VedzHeal.com, we strive to ensure timely and reliable delivery of all orders. Please review our shipping guidelines below.

1. Shipping Locations

• We currently ship orders across India.
• International shipping is not available at this time.

2. Shipping Charges

• Some products qualify for free shipping, while others may have a shipping fee based on order value, weight, or location.
• The shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

3. Delivery Timeframe

• Orders are typically delivered within 3 to 7 business days from the date of dispatch.
• Delivery timelines may vary depending on the product type, vendor location, and courier partner.
• Orders from different vendors may arrive separately.

4. Courier Partners

• We work with multiple courier partners to ensure reliable and efficient delivery.
• The shipping method and courier service may vary depending on the vendor fulfilling the order.

5. Order Tracking

• Once your order is dispatched, you will receive an email or SMS with tracking details.
• You can track your shipment using the tracking number provided.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
• In case of a lost shipment, we will coordinate with the courier service and either re-send the order or issue a full refund based on the situation.

7. Damaged Products

• If you receive a damaged or defective product, you must notify us within 24 hours of delivery with clear photos/videos of the product and packaging.
• We will assess the damage and provide a replacement, refund, or store credit based on product eligibility.

For any shipping-related queries, please contact us at support@vedzheal.com.