Privacy Policy

At VedzHeal.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Who We Are

Our website address is: https://vedzheal.com. VedzHeal.com is a multivendor e-commerce platform offering health and wellness products.

2. Information We Collect

We collect personal information such as name, email, phone number, and shipping address when you make a purchase or register an account. Additionally, we collect browsing data through cookies and analytics tools.

3. How We Use Your Information

• To process and fulfill your orders.

• To communicate with you regarding your orders, promotions, and updates.

• To improve our website, services, and customer experience.

• For marketing and retargeting through third-party services like Google Analytics and Facebook Pixel.

4. Comments & User Content

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent for spam detection. An anonymized email hash may be shared with the Gravatar service to display profile pictures.

5. Cookies & Tracking Technologies

• If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience.

• When you log in, we set up cookies to remember your login details and screen preferences.

• We use third-party tracking (Google Analytics, Facebook Pixel) to understand user behavior and enhance marketing efforts.

• You can manage cookie preferences through your browser settings.

6. Embedded Content & Third-Party Links

Articles on our site may include embedded content (e.g., videos, images). These websites may collect data about you, use cookies, and track your interaction.

7. Data Sharing & Security

• We do not sell your personal data.

• We may share data with payment gateways (Razorpay) and delivery partners to complete your order.

• Visitor comments may be checked through an automated spam detection service.

• Our site uses secure encryption protocols to protect your data.

8. Data Retention

• Customer account details are retained for order history and support.

• Comments and metadata are retained indefinitely for moderation purposes.

• Users can request data deletion, except for information required for legal or administrative purposes.

9. Your Rights

• You can request a copy of the personal data we hold.

• You may request corrections or deletion of your data.

• To exercise these rights, contact us at support@vedzheal.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

For any questions, contact us at support@vedzheal.com.